This guide will walk you through configuring SCIM (System for Cross-domain Identity Management) for your ISMS.online platform. SCIM enables automatic provisioning and deprovisioning of users between your identity provider (IdP) and ISMS.online, helping you manage user access more efficiently and securely.
Step 1: Contacting Support
To begin, please reach out to our support team at support@isms.online. Once we receive your request, we’ll enable SCIM for your platform and securely provide the SCIM endpoint and API token required for setup.
Step 2 (Optional): Check for Local Conflicts
It’s worth reviewing your current user setup for any discrepancies—particularly mismatches in primary email addresses between your IdP and ISMS.online—which could cause duplicate accounts to be created. Resolving these early helps ensure a smoother implementation.
Step 3: Set Up a New User Template
Before completing your SCIM configuration, we recommend setting up a New User Template that applies to all users. This ensures that when new users log in via SCIM, they’re automatically given access to relevant work areas within the platform.
Step 4 (Optional): Resolve Duplicate Accounts
If you suspect SCIM has resulted in duplicate users—often due to email address mismatches—please contact our support team. We can clear the existing IdP link and help reconcile affected accounts.
Steps to Configure SCIM in Entra ID
Step 5
Open Microsoft Entra ID, navigate to Applications, then select Enterprise Applications.
Step 6
Click New Application.
Step 7
Choose Create Your Own Application.
Step 8
Name the app ISMS.online, select Integrate any other application you don’t find in the gallery, and click Create.
Step 9
Once created, select Provisioning from the left-hand menu.
Step 10
In the Provisioning tab, click again to enter configuration mode.
Step 11
Set the Provisioning Mode to Automatic.
Step 12
Enter the SCIM Endpoint into the Tenant URL field and the API Token into the Secret Token field, using the credentials provided by our support team.
Step 13
Click Test Connection. A confirmation should appear in the top-right corner. If the connection fails, double-check the details entered. If issues persist, feel free to contact us for assistance.
Step 14
Click Save, then refresh the page.
Step 15
Go to Settings and set the Provisioning Status to On.
Step 16
Click Save again to apply the changes.
Final Notes
Implementing SCIM requires thoughtful planning, occasional troubleshooting, and ongoing attention to detail. Following the steps above will help ensure seamless integration between your IdP and ISMS.online.
Should you have any questions or need help at any stage, our support team is always here to assist: support@isms.online.
Feel free to tailor these instructions to suit your specific internal processes and system configurations.