Note: You must be an Organisation Administrator to carry out these actions.
Deactivating a user removes their access to ISMS.online and takes them out of all work areas where they are a team member.
You can reactivate a user later, but reactivation does not restore their previous team memberships.
Deactivating a User
- From the dropdown under your name in the top right-hand corner, select Organisation Settings.
- Go to the Users tab.
- Click the name of the user you wish to deactivate to open their profile.
- Select the User Settings tab.
- Scroll to the bottom of the page and click Deactivate.
Reactivating a User
The process is the same as deactivation:
- Go to Organisation Settings > Users.
- Select 'Deactivated' on the toggle on the top right
- Locate and select the user you want to reactivate.
- From the Preferences tab, scroll down and click Reactivate.
If you don’t have a direct link to their profile, you can search for them from the Users page in your organisation settings.
When a user is reactivated, they’ll receive an email notification.