What makes a great ISMS.online Administrator?
Being an ISMS.online Organisation Administrator isn’t a full-time role, and with the support of our help guides, it won’t take up much of your time. Administrators are the first point of contact within their organisation for queries, whether that’s helping colleagues, adding new users, or managing general administration tasks in ISMS.online.
Great Administrators champion the platform internally and help ensure it’s being used to deliver on the goals set during adoption. We’re here to support you in making that happen.
Administrator Permissions
As an Organisation Administrator, you have a set of permissions that go beyond those of a standard user. These include the ability to:
- Create new users and deactivate them when required
- Edit profiles of other users within your organisation or partner organisations
- Edit and administer your organisation profile
- Run usage reports and ensure the platform is being used as intended
Acting as the First Point of Contact
Administrators are often the “go-to” person when colleagues have questions about ISMS.online. You don’t need to know every detail of the platform, but having an overview of your organisation’s work will help you provide quick support. Where appropriate, you can also direct colleagues to the ISMS.online Help Centre and guides for further detail.
Support from the ISMS.online Team
If a query goes beyond your knowledge or requires technical assistance, our support team is here to help. Simply use the chat bubble within the platform to escalate any questions you’re unsure of, and we’ll take it from there.