FAQs & Troubleshooting

Pop Ups
If you are getting reoccurring pop-us on your ISMS.online platform it could be due to various reasons, but mainly due to Cookies. A cookie is a small text f...
Tue, 4 Jan, 2022 at 5:15 PM
What to do if you forgot your password
Forgotten password? If you’ve forgotten what your password is or entered the incorrect password too many times when trying to log in, you will need to rese...
Wed, 5 Jan, 2022 at 4:01 PM
Unable to Edit Note Content
Q: I am unable to edit note content, how can I fix this? A: There are several reasons why you may not be able to edit note content. In this article we w...
Tue, 4 Jan, 2022 at 5:15 PM